Payment Processing
Service Disruption
Update - We are continuing to investigate this issue.
Sep 22, 08:53 UTC
Investigating - We are currently experiencing issues with the services mentioned below. The incident has been logged and is under critical investigation. We apologize for the inconvenience this may be causing.

Further updates to follow.

MIM Paysafe
Sep 22, 08:53 UTC
Uptime over the past 90 days. View historical uptime.
Management Portals Operational
90 days ago
100.0 % uptime
Today
MCPS Instore ? Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
Netcentre ? Operational
90 days ago
100.0 % uptime
Today
Payment processing services and APIs Operational
90 days ago
99.98 % uptime
Today
Account Management API Operational
90 days ago
100.0 % uptime
Today
AMR Operational
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Card payments API ? Operational
90 days ago
99.99 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Customervault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
3DS 1.0 Operational
90 days ago
99.98 % uptime
Today
3DS 2.0 Operational
90 days ago
99.85 % uptime
Today
Unity Merchant Portal Operational
90 days ago
99.9 % uptime
Today
Processors/Banks/Third Parties Operational
90 days ago
99.99 % uptime
Today
AIB Operational
90 days ago
100.0 % uptime
Today
Barclays (Gateway) Operational
90 days ago
100.0 % uptime
Today
Barit Operational
90 days ago
100.0 % uptime
Today
Credit Guard Omnipay ? Operational
90 days ago
100.0 % uptime
Today
Credorax Operational
90 days ago
100.0 % uptime
Today
Desjardins Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FiServ Compass ? Operational
90 days ago
100.0 % uptime
Today
Global Payments (GPS) Operational
90 days ago
99.97 % uptime
Today
Moneris Operational
90 days ago
99.99 % uptime
Today
National Australian Bank Operational
90 days ago
100.0 % uptime
Today
Netbanx Omnipay Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring Operational
90 days ago
99.98 % uptime
Today
Skandinaviska Enskilda Banken (BMR) Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
99.9 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay (Vantiv) Operational
90 days ago
99.99 % uptime
Today
Non-Production Services Partial Outage
90 days ago
99.97 % uptime
Today
Merchant Test Partial Outage
90 days ago
99.95 % uptime
Today
RoadMap ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 22, 2021

Unresolved incident: Service Disruption.

Sep 21, 2021
Service Disruption
Resolved - This incident has been resolved.
Sep 21, 09:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 08:42 UTC
Investigating - We are currently experiencing issues with the services mentioned below. The incident has been logged and is under critical investigation. We apologize for the inconvenience this may be causing.

Further updates to follow.

MIM Paysafe
Sep 21, 07:32 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021
Service Disruption
Resolved - The incident has been resolved successfully and the services are fully restored.
We apologize for the inconvenience and thank you for your understanding.

MIM Paysafe
Sep 19, 06:41 UTC
Update - We are continuing to investigate this issue.
Sep 18, 23:03 UTC
Investigating - We are currently experiencing issues with the services mentioned below. The incident has been logged and is under critical investigation. We apologize for the inconvenience this may be causing.

Further updates to follow.

MIM Paysafe
Sep 18, 22:37 UTC
Sep 18, 2021
Service Disruption
Resolved - This incident has been resolved.
Sep 18, 04:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 04:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 03:57 UTC
Investigating - We are currently experiencing issues with the services mentioned below. The incident has been logged and is under critical investigation. We apologize for the inconvenience this may be causing.

Further updates to follow.

MIM Paysafe
Sep 18, 02:33 UTC
Sep 17, 2021

No incidents reported.

Sep 16, 2021
Vantiv Outage
Resolved - This incident has been resolved.
Sep 16, 01:36 UTC
Investigating - We are currently investigating this issue.
Sep 16, 01:36 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021
*MAINTENANCE* - Netbanx scheduled maintenance - 2021-09-14 - CHG0157782 -
Completed - The scheduled maintenance has been completed.
Sep 14, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:17 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 19:11 UTC
Netbanx Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 19:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:51 UTC
Scheduled - Dear All,

Please be informed that we are going to flip our Datacenter from Toronto to Montreal due to planned maintenance on our side. No impact is expected

Best Regards,
Sep 14, 16:47 UTC
Netbanx Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 16:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 10:13 UTC
Scheduled - Dear All,

Please be informed that we are going to flip our Datacenter from Toronto to Montreal due to planned maintenance on our side. No impact is expected

Best Regards,
Sep 14, 10:10 UTC
Sep 13, 2021
MTEST Degradation
Resolved - The incident has been resolved successfully and the services are fully restored.
We apologize for the inconvenience and thank you for your understanding.

MIM Paysafe
Sep 13, 12:57 UTC
Update - We are continuing to investigate this issue.
Sep 10, 16:13 UTC
Investigating - We are currently investigating this issue.
Sep 10, 16:09 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021
Service Disruption
Resolved - The incident has been resolved successfully and the services are fully restored.
We apologize for the inconvenience and thank you for your understanding.

MIM Paysafe
Sep 11, 09:08 UTC
Investigating - We are currently experiencing issues with the services mentioned below. The incident has been logged and is under critical investigation. We apologize for the inconvenience this may be causing.

Further updates to follow.

MIM Paysafe
Sep 11, 07:49 UTC
Sep 10, 2021
Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

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